Privacy Policy — MaidThis Cleaning of Arlington

MaidThis Cleaning of Arlington (operated by Sermar Reliable Solutions LLC, “we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit https://maidthis.com/arlington/, fill out a form, or interact with our SMS messaging program.

1) INFORMATION WE COLLECT

We collect information you provide directly, including:

• Contact information: name, phone number, email address, ZIP code, and service address.
• Service details: home size, type of cleaning, preferred date.
• Communications: messages you send us via form, email, SMS, or phone.
• Automated data: IP address, browser type, device, and pages visited (via cookies and analytics).

2) HOW WE USE YOUR INFORMATION

• To provide quotes and schedule cleaning services.
• To send appointment confirmations, reminders, and updates.
• To send promotional offers and educational content (only if you opted in).
• To respond to your questions and improve our service.
• To comply with legal obligations.

3) SMS / TEXT MESSAGE PROGRAM

By providing your phone number and checking the consent box on our forms, you agree to receive SMS messages from MaidThis Cleaning of Arlington.

– Message frequency varies based on your activity (typically 2–6 messages per month).
– Message and data rates may apply.
– Reply STOP to unsubscribe at any time.
– Reply HELP for assistance, or contact us at arlington@maidthis.com
– Carriers (AT&T, Verizon, T-Mobile, etc.) are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4) HOW WE SHARE YOUR INFORMATION

We do NOT sell your personal information. We share information only with:

• Service providers who help us run our business (CRM, payment processors, scheduling tools), under confidentiality agreements.
• Independent referred cleaners, only the information they need to perform the service.
• Government authorities when legally required.

We never share your phone number, opt-in data, or consent records with third parties for their marketing purposes.third parties for their marketing purposes.

5) DATA RETENTION

We retain your information for as long as needed to provide services and comply with legal obligations, then delete or anonymize it.

6) YOUR RIGHTS

Depending on your state (California, Texas, Virginia, etc.), you may have rights to access, correct, delete, or port your personal information. To exercise these rights, email arlington@maidthis.com

7) SECURITY

We use industry-standard safeguards to protect your data. No system is 100% secure, but we work continuously to reduce risk.

8) CHILDREN

Our services are not directed to children under 13. We do not knowingly collect data from minors.

9) CHANGES TO THIS POLICY

We may update this policy. The “Effective Date” at the top reflects the latest version.

10) Contact Us

Sermar Reliable Solutions LLC d/b/a MaidThis Cleaning of Arlington
11133 Shady Trail, Dallas, TX 75229
Phone: (817) 670-8461
Email: arlington@maidthis.com