{"id":617,"date":"2023-10-30T09:12:55","date_gmt":"2023-10-30T09:12:55","guid":{"rendered":"\/?page_id=617"},"modified":"2025-01-03T15:18:42","modified_gmt":"2025-01-03T15:18:42","slug":"faqs","status":"publish","type":"page","link":"https:\/\/maidthis.com\/nw-austin\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\n<div class=\"wp-block-group skip-fadin\">\n<div class=\"wp-block-cover is-light is-cover --top auto-height\" style=\"min-height:774px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\" style=\"background-color:#e8f5ff\"><\/span><img decoding=\"async\" width=\"1440\" height=\"774\" class=\"wp-block-cover__image-background wp-image-12112\" alt=\"\" src=\"https:\/\/pub-584dff2764f0462d9e97cd526db977fa.r2.dev\/wp-content\/uploads\/sites\/56\/2024\/09\/v904-nunny-017-g-copy-14.webp\" data-object-fit=\"cover\" srcset=\"https:\/\/pub-584dff2764f0462d9e97cd526db977fa.r2.dev\/wp-content\/uploads\/sites\/56\/2024\/09\/v904-nunny-017-g-copy-14.webp 1440w, https:\/\/pub-584dff2764f0462d9e97cd526db977fa.r2.dev\/wp-content\/uploads\/sites\/56\/2024\/09\/v904-nunny-017-g-copy-14.webp 300w, https:\/\/pub-584dff2764f0462d9e97cd526db977fa.r2.dev\/wp-content\/uploads\/sites\/56\/2024\/09\/v904-nunny-017-g-copy-14.webp 768w\" sizes=\"(max-width: 1440px) 100vw, 1440px\" \/><div class=\"wp-block-cover__inner-container\">\n<p class=\"has-text-align-center has-large-font-size wp-block-paragraph\"><\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:110px\" aria-hidden=\"true\" class=\"wp-block-spacer xlg-hide fullheight\"><\/div>\n\n\n\n<div style=\"height:190px\" aria-hidden=\"true\" class=\"wp-block-spacer lg-down-hide fullheight\"><\/div>\n\n\n\n<div class=\"wp-block-group z-index\">\n<h1 class=\"wp-block-heading alignwide has-text-align-center has-h-1-smaller-font-size\"><strong>MaidThis &#8211; FAQs<\/strong><\/h1>\n\n\n\n<div style=\"height:80px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group padding-sm has-radius-big search-wrapper alignnarrow-wide\"><form role=\"search\" method=\"get\" action=\"https:\/\/maidthis.com\/nw-austin\/\" class=\"wp-block-search__button-outside wp-block-search__text-button wp-block-search\" ><label class=\"wp-block-search__label screen-reader-text\" for=\"wp-block-search__input-1\" >Search<\/label><div class=\"wp-block-search__inside-wrapper\" ><input class=\"wp-block-search__input has-small-font-size\" id=\"wp-block-search__input-1\" placeholder=\"How can we help?\" value=\"\" type=\"search\" name=\"s\" required \/><button aria-label=\"Search\" class=\"wp-block-search__button has-text-color has-theme-6-color has-small-font-size wp-element-button\" type=\"submit\" >Search <img decoding=\"async\" width=\"11\" height=\"18\" class=\"wp-image-11471\" style=\"width: 10px\" src=\"https:\/\/pub-584dff2764f0462d9e97cd526db977fa.r2.dev\/wp-content\/uploads\/sites\/56\/2024\/08\/Arrow-green.svg\" alt=\"\"><\/button><\/div><\/form><\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center justify-center nogap row-gap-10 has-rating aligncenter\">\n<div class=\"wp-block-column is-vertically-aligned-center\" style=\"flex-basis:86px\">\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img decoding=\"async\" width=\"86\" height=\"16\" src=\"https:\/\/pub-584dff2764f0462d9e97cd526db977fa.r2.dev\/wp-content\/uploads\/sites\/56\/2024\/08\/5-stars.svg\" alt=\"\" class=\"wp-image-11510\" style=\"width:86px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column\" style=\"flex-basis:5px\"><\/div>\n\n\n\n<div class=\"wp-block-column\" style=\"flex-basis:20%\">\n<p class=\"mb-zero has-black-color has-text-color has-link-color has-regular-resized-font-size wp-elements-1 wp-block-paragraph\" style=\"line-height:1\">4.9 out of 6,236 ratings<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer is-responsive\"><\/div>\n\n\n\n<div class=\"wp-block-group alignrow has-faq-tabs skip-fadin\">\n<div class=\"wp-block-columns is-not-stacked-on-mobile nopadding nogap faq-categories justify-center\">\n<div class=\"wp-block-column common-faq-trigger active category left\" style=\"flex-basis:30%\" id=\"common\">\n<p class=\"has-text-align-center style-as-h3 mb-zero has-montserrat-medium-font-family has-small-resized-font-size wp-block-paragraph\">Common Questions<\/p>\n\n\n\n<div style=\"height:14px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column vacation-rental-faq-trigger category right\" style=\"flex-basis:30%\" id=\"vacation-rental\">\n<p class=\"has-text-align-center style-as-h3 mb-zero has-montserrat-medium-font-family has-small-resized-font-size wp-block-paragraph\">Vacation Rental Policies<\/p>\n\n\n\n<div style=\"height:14px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-background\" style=\"background-color:#c8cdd1\">\n<div style=\"height:1px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-faq-tab common-faqs\">\t<div id=\"faq-block_2ca41264165a3a0feb5d1be907f9624d\"\n\t\t\tclass=\"wp-block-group faq-accordion accordion-container \">\n\t\t\t\t\t\t<div class=\"wp-block-group accordion-item ac\">\n\t\t\t\t<h3\n\t\t\t\t\tclass=\"has-space-grotesk-bold-font-family accordion-title ac-header mb-zero has-black-color has-text-color has-link-color has-regular-large-font-size\">\n\t\t\t\t\t<span class=\"ac-trigger\" style=\"padding-right:30px\">\n\t\t\t\t\t\tWhat is MaidThis Cleaning Northwest Austin?\t\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t<div class=\"wp-block-group accordion-content ac-panel\">\n\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"wp-block-group ac-text has-secondary-color has-text-color has-link-color has-small-font-size\">\n\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">MaidThis Cleaning Northwest Austin can give you your life back by efficiently handling cleaning services in your home and vacation rental property. With successful franchises from coast to coast, this high-rated referral agency specializes in matching clients with professional cleaning experts who live locally. By outsourcing housekeeping, you can focus on what you choose.<\/span><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"wp-block-group accordion-item ac\">\n\t\t\t\t<h3\n\t\t\t\t\tclass=\"has-space-grotesk-bold-font-family accordion-title ac-header mb-zero has-black-color has-text-color has-link-color has-regular-large-font-size\">\n\t\t\t\t\t<span class=\"ac-trigger\" style=\"padding-right:30px\">\n\t\t\t\t\t\tWhat should be included in a vacation rental cleaning?\t\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t<div class=\"wp-block-group accordion-content ac-panel\">\n\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"wp-block-group ac-text has-secondary-color has-text-color has-link-color has-small-font-size\">\n\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Homes and vacation rentals are not the same. In the housekeeping business, they&#8217;re often referred to as &#8220;regular cleanings&#8221; and &#8220;turnover cleanings.&#8221; The individuals who perform your cleaning services are seasoned professionals experienced in both. They understand the pressure that you&#8217;re under from your guests. For that reason, keep MaidThis Cleaning Northwest Austin informed about your property&#8217;s special features that need attention from your cleaning team.<\/span><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"wp-block-group accordion-item ac\">\n\t\t\t\t<h3\n\t\t\t\t\tclass=\"has-space-grotesk-bold-font-family accordion-title ac-header mb-zero has-black-color has-text-color has-link-color has-regular-large-font-size\">\n\t\t\t\t\t<span class=\"ac-trigger\" style=\"padding-right:30px\">\n\t\t\t\t\t\tDoes MaidThis Cleaning Northwest Austin provide cleaning supplies?\t\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t<div class=\"wp-block-group accordion-content ac-panel\">\n\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"wp-block-group ac-text has-secondary-color has-text-color has-link-color has-small-font-size\">\n\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Absolutely! The company scours the market for the safest, most effective, and most economical products to ensure that your property receives consistently good care. To prevent any allergic or sensitivity reactions, you should supply the laundry and dishwasher detergents you prefer. We ask that you also provide trash bags to fit the waste baskets and bins at your rental.<\/span><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"wp-block-group accordion-item ac\">\n\t\t\t\t<h3\n\t\t\t\t\tclass=\"has-space-grotesk-bold-font-family accordion-title ac-header mb-zero has-black-color has-text-color has-link-color has-regular-large-font-size\">\n\t\t\t\t\t<span class=\"ac-trigger\" style=\"padding-right:30px\">\n\t\t\t\t\t\tWhat if my cleaner makes a mistake?\t\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t<div class=\"wp-block-group accordion-content ac-panel\">\n\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"wp-block-group ac-text has-secondary-color has-text-color has-link-color has-small-font-size\">\n\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">By offering a selection of cleaning checklists and packages, we make sure you know what to expect in advance. We suggest that you remain present for at least the first MaidThis Cleaning Northwest Austin visit so you and your cleaner can do a walk-through together to review the plan. If an unexpected problem does arise, our services include a 100% Satisfaction Guarantee to make sure the job gets done the way you want.<\/span><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"wp-block-group accordion-item ac\">\n\t\t\t\t<h3\n\t\t\t\t\tclass=\"has-space-grotesk-bold-font-family accordion-title ac-header mb-zero has-black-color has-text-color has-link-color has-regular-large-font-size\">\n\t\t\t\t\t<span class=\"ac-trigger\" style=\"padding-right:30px\">\n\t\t\t\t\t\tWhat is your quality assurance?\t\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t<div class=\"wp-block-group accordion-content ac-panel\">\n\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"wp-block-group ac-text has-secondary-color has-text-color has-link-color has-small-font-size\">\n\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Believing that an ounce of prevention is worth a pound of cure, our streamlined system is designed to give you the smoothest experience possible. MaidThis Cleaning Northwest Austin starts with top-level professional cleaners who are screened and given extra training. If something misses the mark, we promise to correct the misstep at no charge.<\/span><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"wp-block-group accordion-item ac\">\n\t\t\t\t<h3\n\t\t\t\t\tclass=\"has-space-grotesk-bold-font-family accordion-title ac-header mb-zero has-black-color has-text-color has-link-color has-regular-large-font-size\">\n\t\t\t\t\t<span class=\"ac-trigger\" style=\"padding-right:30px\">\n\t\t\t\t\t\tHow will my cleaners gain access to my vacation rental?\t\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t<div class=\"wp-block-group accordion-content ac-panel\">\n\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"wp-block-group ac-text has-secondary-color has-text-color has-link-color has-small-font-size\">\n\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">You have the choice of using a lockbox or concealing a key on your property. While you should keep backup keys in case of emergencies, your cleaners won&#8217;t have personal copies of your keys.<\/span><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"wp-block-group accordion-item ac\">\n\t\t\t\t<h3\n\t\t\t\t\tclass=\"has-space-grotesk-bold-font-family accordion-title ac-header mb-zero has-black-color has-text-color has-link-color has-regular-large-font-size\">\n\t\t\t\t\t<span class=\"ac-trigger\" style=\"padding-right:30px\">\n\t\t\t\t\t\tHow far in advance should I book my cleaning service?\t\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t<div class=\"wp-block-group accordion-content ac-panel\">\n\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"wp-block-group ac-text has-secondary-color has-text-color has-link-color has-small-font-size\">\n\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Planning ahead of time is smart thinking for almost everything. Try to schedule your cleaning visits at least 48 hours in advance. Our easy online system enables repeat visits to be automatically programmed for as long as you wish. We understand that things happen, so if last-minute changes pop up or if you suddenly need a same-day appointment, call us. We can&#8217;t guarantee that staff will be available but we&#8217;ll do our best for you.<\/span><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"wp-block-group accordion-item ac\">\n\t\t\t\t<h3\n\t\t\t\t\tclass=\"has-space-grotesk-bold-font-family accordion-title ac-header mb-zero has-black-color has-text-color has-link-color has-regular-large-font-size\">\n\t\t\t\t\t<span class=\"ac-trigger\" style=\"padding-right:30px\">\n\t\t\t\t\t\tHow do I cancel a cleaning service?\t\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t<div class=\"wp-block-group accordion-content ac-panel\">\n\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"wp-block-group ac-text has-secondary-color has-text-color has-link-color has-small-font-size\">\n\t\t\t\t\t\t<div class=\"panel panel-default\">\n<div id=\"collapse8\" class=\"panel-collapse \" role=\"tabpanel\" aria-labelledby=\"heading8\">\n<div class=\"panel-body\">\n<p><span style=\"font-weight: 400;\">If you cancel a scheduled visit at least 24 hours ahead, don&#8217;t worry \u2014 there&#8217;s no charge. If you cancel the visit on the same day or after 4 p.m. on the day before, then there&#8217;s a $30 fee to compensate for the cleaner&#8217;s time.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"wp-block-group accordion-item ac\">\n\t\t\t\t<h3\n\t\t\t\t\tclass=\"has-space-grotesk-bold-font-family accordion-title ac-header mb-zero has-black-color has-text-color has-link-color has-regular-large-font-size\">\n\t\t\t\t\t<span class=\"ac-trigger\" style=\"padding-right:30px\">\n\t\t\t\t\t\tAre laundry services available?\t\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t<div class=\"wp-block-group accordion-content ac-panel\">\n\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"wp-block-group ac-text has-secondary-color has-text-color has-link-color has-small-font-size\">\n\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Laundry is part of life, especially with a vacation rental. The standard rental package includes up to 3 full loads, with additional loads for $10 each. If the laundry has to be done at a laundromat, an added $10 fee is applied. However, if you don&#8217;t need any laundry services, then we give you a discount!<\/span><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"wp-block-group accordion-item ac\">\n\t\t\t\t<h3\n\t\t\t\t\tclass=\"has-space-grotesk-bold-font-family accordion-title ac-header mb-zero has-black-color has-text-color has-link-color has-regular-large-font-size\">\n\t\t\t\t\t<span class=\"ac-trigger\" style=\"padding-right:30px\">\n\t\t\t\t\t\tHow do I book a vacation rental cleaning?\t\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t<div class=\"wp-block-group accordion-content ac-panel\">\n\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"wp-block-group ac-text has-secondary-color has-text-color has-link-color has-small-font-size\">\n\t\t\t\t\t\t<div class=\"panel panel-default\">\n<div id=\"collapse10\" class=\"panel-collapse \" role=\"tabpanel\" aria-labelledby=\"heading10\">\n<div class=\"panel-body\">\n<p><span style=\"font-weight: 400;\">Easy-peasy! Call us! MaidThis Cleaning Northwest Austin will make a record of your needs, personalize your service according to your wishes, and set up a house cleaning visit. You&#8217;re going to love your service.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"wp-block-group accordion-item ac\">\n\t\t\t\t<h3\n\t\t\t\t\tclass=\"has-space-grotesk-bold-font-family accordion-title ac-header mb-zero has-black-color has-text-color has-link-color has-regular-large-font-size\">\n\t\t\t\t\t<span class=\"ac-trigger\" style=\"padding-right:30px\">\n\t\t\t\t\t\tCan I give the cleaners my own custom cleaning checklist?\t\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t<div class=\"wp-block-group accordion-content ac-panel\">\n\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"wp-block-group ac-text has-secondary-color has-text-color has-link-color has-small-font-size\">\n\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">On the MaidThis Cleaning Northwest Austin Pricing &amp; Service page, you&#8217;ll find several choices. Each service package has a specific checklist showing what the cleaners do. Before they visit, we&#8217;ll work with you to adjust the checklist according to your vacation rental&#8217;s special needs.<\/span><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"wp-block-group accordion-item ac\">\n\t\t\t\t<h3\n\t\t\t\t\tclass=\"has-space-grotesk-bold-font-family accordion-title ac-header mb-zero has-black-color has-text-color has-link-color has-regular-large-font-size\">\n\t\t\t\t\t<span class=\"ac-trigger\" style=\"padding-right:30px\">\n\t\t\t\t\t\tWill my cleaners always arrive on time?\t\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t<div class=\"wp-block-group accordion-content ac-panel\">\n\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"wp-block-group ac-text has-secondary-color has-text-color has-link-color has-small-font-size\">\n\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">MaidThis Cleaning Northwest Austin is proud of its &#8220;Never a No-Show&#8221; policy \u2014 we guarantee that you&#8217;ll never be left high and dry! In the case of vacation rental cleaning services, the exact starting time is sometimes unpredictable due to traffic conditions, but the job will ALWAYS get done before your guests show up.<\/span><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"wp-block-group accordion-item ac\">\n\t\t\t\t<h3\n\t\t\t\t\tclass=\"has-space-grotesk-bold-font-family accordion-title ac-header mb-zero has-black-color has-text-color has-link-color has-regular-large-font-size\">\n\t\t\t\t\t<span class=\"ac-trigger\" style=\"padding-right:30px\">\n\t\t\t\t\t\tDoes MaidThis Cleaning Northwest Austin employ its own cleaners?\t\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t<div class=\"wp-block-group accordion-content ac-panel\">\n\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"wp-block-group ac-text has-secondary-color has-text-color has-link-color has-small-font-size\">\n\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">MaidThis Cleaning Northwest Austin works by referring local experts in each city. Each cleaner has been thoroughly screened with a background check and multiple interviews. We only send you experienced professionals with clean records, strong work ethics, and good customer service skills.<\/span><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-faq-tab vacation-rental-faqs\">\t<div id=\"faq-block_56683c3c394690cf87463c9aecf1275d\"\n\t\t\tclass=\"wp-block-group faq-accordion accordion-container  secondary\">\n\t\t\t\t\t\t<div class=\"wp-block-group accordion-item ac\">\n\t\t\t\t<h3\n\t\t\t\t\tclass=\"has-space-grotesk-bold-font-family accordion-title ac-header mb-zero has-black-color has-text-color has-link-color has-regular-large-font-size\">\n\t\t\t\t\t<span class=\"ac-trigger\" style=\"padding-right:30px\">\n\t\t\t\t\t\tDo you have an Availability Guarantee?\t\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t<div class=\"wp-block-group accordion-content ac-panel\">\n\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"wp-block-group ac-text has-secondary-color has-text-color has-link-color has-small-font-size\">\n\t\t\t\t\t\t<p>We sure do! As long as you book at least 48 hours in advance, we will GUARANTEE that we will send cleaners to your location.<\/p>\n<p>If you book less than 48 hours in advance, MaidThis Cleaning Northwest Austin cannot guarantee availability. However, we will do everything within our power to fulfill your request.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"wp-block-group accordion-item ac\">\n\t\t\t\t<h3\n\t\t\t\t\tclass=\"has-space-grotesk-bold-font-family accordion-title ac-header mb-zero has-black-color has-text-color has-link-color has-regular-large-font-size\">\n\t\t\t\t\t<span class=\"ac-trigger\" style=\"padding-right:30px\">\n\t\t\t\t\t\tWhat if I have TOO MUCH laundry?\t\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t<div class=\"wp-block-group accordion-content ac-panel\">\n\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"wp-block-group ac-text has-secondary-color has-text-color has-link-color has-small-font-size\">\n\t\t\t\t\t\t<p>No problem! The standard turnover package includes a load of laundry per room (eg., 3BR rental \u2013 3 loads of laundry, 2BR rental \u2013 2 loads, etc.).<\/p>\n<p>If you have a truly excessive amount of laundry to wash, MaidThis Cleaning Northwest Austin charges $10 per additional load.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"wp-block-group accordion-item ac\">\n\t\t\t\t<h3\n\t\t\t\t\tclass=\"has-space-grotesk-bold-font-family accordion-title ac-header mb-zero has-black-color has-text-color has-link-color has-regular-large-font-size\">\n\t\t\t\t\t<span class=\"ac-trigger\" style=\"padding-right:30px\">\n\t\t\t\t\t\tHow do you deal with damages?\t\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t<div class=\"wp-block-group accordion-content ac-panel\">\n\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"wp-block-group ac-text has-secondary-color has-text-color has-link-color has-small-font-size\">\n\t\t\t\t\t\t<p>Your cleaners will examine your property for any damages your guests may have caused. That being said, they may not be able to spot everything every single time, so they can\u2019t be held responsible for any damages your guests have failed to report.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"wp-block-group accordion-item ac\">\n\t\t\t\t<h3\n\t\t\t\t\tclass=\"has-space-grotesk-bold-font-family accordion-title ac-header mb-zero has-black-color has-text-color has-link-color has-regular-large-font-size\">\n\t\t\t\t\t<span class=\"ac-trigger\" style=\"padding-right:30px\">\n\t\t\t\t\t\tWhen will the cleaners arrive at my vacation rental?\t\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t<div class=\"wp-block-group accordion-content ac-panel\">\n\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"wp-block-group ac-text has-secondary-color has-text-color has-link-color has-small-font-size\">\n\t\t\t\t\t\t<p>Here at MaidThis Cleaning Northwest Austin, we understand that the cleaners we team up with may not always be able to arrive right on time due to unpredictable traffic conditions. That\u2019s why we always schedule short-term rental cleanings in a way that ensures your cleaners will have enough time to thoroughly clean your place even if they\u2019re a little late.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"wp-block-group accordion-item ac\">\n\t\t\t\t<h3\n\t\t\t\t\tclass=\"has-space-grotesk-bold-font-family accordion-title ac-header mb-zero has-black-color has-text-color has-link-color has-regular-large-font-size\">\n\t\t\t\t\t<span class=\"ac-trigger\" style=\"padding-right:30px\">\n\t\t\t\t\t\tWhat will the cleaners do if they can\u2019t enter my property?\t\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t<div class=\"wp-block-group accordion-content ac-panel\">\n\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"wp-block-group ac-text has-secondary-color has-text-color has-link-color has-small-font-size\">\n\t\t\t\t\t\t<p>If your cleaners are unable to access your property due to a missing key or code, they will spend the next 30 minutes trying to get in touch with you. They will wait at your property if you are able to deliver the key. Keep in mind that you\u2019ll be subject to an additional $40 hourly fee if your cleaners need to wait for the key or a $50 fee if you opt to cancel or reschedule.<\/p>\n<p>Don\u2019t worry if you\u2019re unable to deliver the key. Simply contact our office and our team from Operations will do their best to send another cleaner to your vacation rental property.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"wp-block-group accordion-item ac\">\n\t\t\t\t<h3\n\t\t\t\t\tclass=\"has-space-grotesk-bold-font-family accordion-title ac-header mb-zero has-black-color has-text-color has-link-color has-regular-large-font-size\">\n\t\t\t\t\t<span class=\"ac-trigger\" style=\"padding-right:30px\">\n\t\t\t\t\t\tWhat will the cleaners do if the previous guests ruined the place?\t\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t<div class=\"wp-block-group accordion-content ac-panel\">\n\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"wp-block-group ac-text has-secondary-color has-text-color has-link-color has-small-font-size\">\n\t\t\t\t\t\t<p>If your previous guests have left your property in an absolutely dismal state, don\u2019t panic! For an extra $80, your cleaners will spend a few additional hours to give your property a deep cleaning and document all damages. This will make sure your place is ready for the next check-in and also give you the proof you need for when you request compensation for the damages.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"wp-block-group accordion-item ac\">\n\t\t\t\t<h3\n\t\t\t\t\tclass=\"has-space-grotesk-bold-font-family accordion-title ac-header mb-zero has-black-color has-text-color has-link-color has-regular-large-font-size\">\n\t\t\t\t\t<span class=\"ac-trigger\" style=\"padding-right:30px\">\n\t\t\t\t\t\tWhat if my guests complain about the cleaning of my vacation rental?\t\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t<div class=\"wp-block-group accordion-content ac-panel\">\n\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"wp-block-group ac-text has-secondary-color has-text-color has-link-color has-small-font-size\">\n\t\t\t\t\t\t<p>If a guest is unsatisfied with the service your cleaners have provided, we will send another cleaner to reclean the place for the guest, and we\u2019ll do it for FREE.<\/p>\n<p>However, if the guest is still unhappy and decides to cancel the reservation, MaidThis Cleaning Northwest Austin cannot be held responsible for any expenses you may incur as a result.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:83px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>MaidThis &#8211; FAQs 4.9 out of 6,236 ratings Common Questions Vacation Rental Policies<\/p>\n","protected":false},"author":13,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_yoast_wpseo_title":"Frequently Asked Questions | MaidThis Northwest Austin","_yoast_wpseo_metadesc":"Find answers to your common questions - 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