Terms of Service – MaidThis Cleaning of Baltimore

Last Updated: May 13, 2026

These Terms of Service (“Terms”) govern your use of the services
provided by MaidThis Cleaning of Baltimore (“MaidThis”, “we”, “us”,
“our”). By booking a cleaning, submitting a form, or texting us, you
agree to these Terms.

About MaidThis Cleaning of Baltimore

MaidThis Cleaning of Baltimore is a residential and vacation rental
cleaning referral service operating in the Baltimore, MD metropolitan
area. We are a franchisee of MaidThis. The cleaners we refer are
independent domestic workers.

Contact:
– Phone: (443) 992-7027
– Email: baltimore@maidthis.com
– Website: https://maidthis.com/baltimore/

Age restriction: You must be 18 years of age or older to consent to receive SMS messages from us.

SMS Messaging Program

BBy providing your phone number and checking the SMS consent checkbox
on our booking form or contact form, you authorize MaidThis Cleaning
of Baltimore to send you text messages.

Message types: appointment confirmations, scheduling updates, arrival
notifications, reminders, customer support, and (if separately opted in)
marketing and promotional offers.

Message frequency: varies based on your customer activity and
appointments.

Message and data rates may apply. Reply STOP to opt out at any time.
Reply HELP for assistance. Mobile information will not be shared with
third parties/affiliates for marketing/promotional purposes. All the
above categories exclude text messaging originator opt-in data and
consent; this information will not be shared with any third parties.

For full details, see our Privacy Policy:
https://maidthis.com/baltimore/privacy-policy/

Booking and Payment

Payment is due at the time of service unless otherwise agreed in
writing. A valid payment method must be on file before service starts.
Prices quoted are estimates based on information provided by the
Customer; final pricing may adjust if conditions on site differ.

Cancellation and Lock-Out Fees

Cancellations within 24 hours of the scheduled service: $30 fee
Lock-out (cleaner unable to access the premises): $30 fee

24-Hour Satisfaction Warranty

If you are not satisfied with the cleaning, notify us within 24 hours of completion. We will coordinate a free re-clean or rematch you with a different cleaner when possible.

Independent Workers

MaidThis Cleaning of Baltimore is a referral agency. The cleaners are independent domestic workers and not employees of MaidThis. Customers acknowledge potential employer responsibilities depending on their relationship with the cleaner.

Liability

MaidThis Cleaning of Baltimore is not responsible for damage caused by pre-existing wear and tear, incorrect installation, or items not secured by the customer prior to service.

Customers agree to remove or secure fragile, valuable, or sentimental items before each cleaning visit.

Governing Law

These Terms are governed by the laws of the State of Maryland. Any dispute arising from these Terms will be brought in a court located in Baltimore County, Maryland.